The silence before “I can do that”

One of the hardest things to learn for me as a project manager is to restrain myself from delegating tasks too quickly. In my mind, I often have decided who in the project team would be the most suitable for a certain task that is being discussed. However, I have seen in the past few years that the best way of assigning tasks is to shut up.

Who will take this task?

There is a sea of insecurity in the silence between: “This is important, who could do this?” and “I can do that.”

When I started out as a project manager, I thought it was my job to assign tasks and that people would appreciate my effort to get the right task to the right guy.
Nowadays, working with professionals, the situation is quite different. The self-selected tasks seem to be easier, less ambiguous and more fun than the assigned ones.

Of course there are limits to the shut-up-strategy; one pitfall is that some young, eager guy/gal wants to show off by taking on too much.
Another is that nobody really wants to do an activity.
But whenever it happens, it is a signal that this activity maybe does not lead us in the right direction to our common goal…

Goran Christiansson

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